You share your data with Superbetin — so you have every right to know how it's used. This policy lays it all out in plain language.
Welcome to Superbetin. When you use our platform, certain information comes to us — details provided at registration, transaction records, or general browsing data. This Privacy Policy ('Policy') explains how we collect that information, what we use it for, and how we keep it secure.
Superbetin believes that transparency around data is the foundation of a trustworthy relationship. When you know where your information goes, you can use the platform with confidence. That's why we've written this policy in plain, accessible language rather than complex legal jargon.
By using the Superbetin website or app, you are considered to have agreed to this policy. If you have any objections, please contact our support team before using the service.
this policy Terms & Conditionsoperates as part of. Both documents should be read together.
Superbetin collects three types of information — what you provide directly, what is gathered automatically from your activity, and what we receive from third parties. Details are outlined below.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Account Security |
| Contact Information | Mobile number, email address | Registration, OTP & Support Communications |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Usage Data | Betting history, game preferences, login times | Service Improvement & Personalised Experience |
| Device Information | IP address, browser, operating system | Security Verification & Technology Optimization |
| Location Data | Country and city (approximate) | Compliance with Regional Regulations |
Superbetin will never ask for your password, full card number, or OTP over the phone or by email. Anyone requesting these details is attempting to defraud you.
Superbetin uses the data it collects solely for specific, legitimate purposes. We never use your information for anything beyond what is necessary.
Personal information is used to verify your identity, prevent duplicate accounts, and complete the KYC process.
Financial data is used to process deposits and withdrawals accurately and to prevent money laundering. Learn more Financial Transactions page.
Superbetin analyses your game preferences and betting patterns to show you relevant offers and recommendations.
Device and login information is monitored to detect unusual activity and protect your account from unauthorized access.
To resolve your issues quickly, our support team may access your account and transaction details.
With your consent, Superbetin may send you special offers and updates via SMS or email. You can unsubscribe at any time.
Superbetin does not sell your data. However, limited information may be shared with trusted third parties where necessary to operate the service.
All third parties working with Superbetin are required to comply with our privacy standards, enforced through contractual obligations.
The security of your data is Superbetin's top priority. We protect it across multiple layers.
| Security Layer | Technology / Method | What Is Protected |
|---|---|---|
| Transmission Security | TLS 1.3 / SSL 256-bit | All data between your browser and our server |
| Storage Security | AES-256 Encryption | All sensitive data stored in the database |
| Access Control | Role-Based Permissions | Only authorized personnel can access data on a need-to-know basis |
| Monitoring | Real-Time Security Monitoring | Unusual activity detected instantly |
| Backup | Encrypted Cloud Backup | Protection against data loss |
Your data is typically retained for up to 5 years after account closure — for legal compliance and dispute resolution purposes. After that, it is automatically deleted.
Superbetin uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Login sessions, security, language preferences | |
| Performance Cookies | Monitoring page load times and detecting errors | |
| Functional Cookies | Remembering your preferences and personalizing your experience | |
| Analytics Cookies | Collecting anonymized usage statistics |
You can disable optional cookies through your browser settings. However, disabling essential cookies may prevent Superbetin from functioning properly.
As a Superbetin member, you have several rights regarding your personal data. To exercise any of them, please contact our support team.
You may request to view the information Superbetin holds about you. This is typically provided within 14 days.
You may request corrections to any inaccurate or outdated information. Contact details can also be updated directly from your profile settings.
After account closure, you may request deletion of your personal data, subject to legal retention requirements.
You can opt out of marketing communications at any time. This will not affect any other services.
You may request a copy of your data in a portable format.
In certain circumstances, you may request that the processing of your data be restricted.
Superbetin strictly prohibits participation by anyone under the age of 18. This is not just a policy statement — it reflects our genuine commitment. We do not collect personal data from minors, and any such data discovered is deleted immediately.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Superbetin may update this Privacy Policy as needed. Members will be notified by SMS or email before any significant changes take effect. Minor updates will be reflected on this page only.
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact the Superbetin support team.
Email: support@superbetin.ws | Live Chat: Available 24/7 in Bengali
We typically respond within 48 hours. Complex requests may take up to 14 business days.
Six reasons our security stands apart
Every transaction and data exchange on Superbetin is protected by 256-bit SSL encryption — the same technology used by banks worldwide.
Superbetin never sells your personal data. No information is shared with advertisers or data brokers.
You have the full right to view, correct, delete, and transfer your data. A single email is all it takes to submit a request.
Superbetin only collects data that is necessary to operate its services. Unnecessary tracking goes against our principles.
Independent security experts regularly audit Superbetin's systems. Any vulnerabilities discovered are resolved immediately.
Your information is accessible only to authorised Superbetin staff, and only to the extent required for their role.